Welcome to CU1.COM! Your CCTV and Security Surveillance supply central. Industrial Covert Unlimited has been built on a philosophy of trying to spend a little time up front,¯ so that the application meets the need. We don't want to send you a box with unknowns. We want you as a recurring regular customer. A good relationship is invaluable. We recognize there is an increasing demand for security related video equipment, and that it has become an increasing part of your budget. We can work with you to maximize your project, and in many cases help with package¯ pricing. Feel free to use our toll free 800-251-8839, and let us help you build a more secure environment. CU1.com an icunet.net company Industrial Covert Unlimited PO Box 5449 Traverse City, MI 49696 231-932-9550 - Phone 800-886-4572 - Fax sales@cu1.com One year warranty on all items We ship UPS ground unless otherwise specified Delivery is Free in the Continental US Return Policy In order to keep our prices at the lowest level, many of the products you purchase through CU1.COM are drop-shipped directly from the manufacturer or other stocking houses. Because we must physically carry returns until they are resold, we charge a 25% restock fee for items returned for other reasons than defective merchandise. Defective merchandise will be covered by warranty and will be replaced with identical items. Please call if you have questions before you order, so that you will receive the correct parts for the job. Defective merchandise, requires prior authorization for an RMA before return. This policy does not limit Industrial Covert Unlimited or CU1.COM from offering other options at our discretion. Thank you!